Pallavi Shah had twenty-seven years of prior experience in the airline industry as Director of Special Marketing for Air India based in New York, during which she worked with museums, department stores and corporations creating "one of a kind cultural" promotions and publicity events to highlight the airline’s destinations. Her fondness for international cultures & travel encouraged her to try a different kind of travel service, creating Our Personal Guest.

Founded in 1989, Our Personal Guest is based in New York. We have select representatives in Europe, Asia & Latin America.